Privacy Policy
This Privacy Policy describes how Financial Clarity Services ("we", "our", or "us") collects, uses, and discloses your personal information when you visit our website or use our financial assistance services.
Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website
- Contact us via email, phone, or other communication channels
- Subscribe to our newsletter
- Request information about our services
- Engage our financial assistance services
The personal information we may collect includes:
- Name, email address, phone number, and contact details
- Business information if you represent a company
- Financial information necessary to provide our services
- Information about your preferences and service requirements
We also automatically collect certain information when you visit our website, including:
- IP address and browser information
- Pages you visit and actions you take on our website
- Referral sources
- Device information
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our financial assistance services
- Process requests, transactions, and payments
- Communicate with you about our services, updates, and respond to inquiries
- Send administrative information and service-related notifications
- Understand how our website is used and improve user experience
- Protect our services, users, and business interests
- Comply with legal obligations and enforce our terms
Information Sharing
We respect your privacy and will not sell your personal information. We may share your information in the following circumstances:
- With service providers who help us operate our business and website
- With professional advisors such as auditors, lawyers, and accountants
- In response to legal requests or to comply with applicable laws and regulations
- To protect our rights, privacy, safety, or property
- In connection with a business transaction such as a merger or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities on our website. You can manage your cookie preferences through your browser settings. For more information, please review our Cookie Policy.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Phone: +60 15-395 0729
Address: 15 Jalan Bukit Bintang, Kuala Lumpur, MY
Last Updated: June 22, 2025